Supported Technologies

TechNerd Consulting focuses on practical technology systems used by individuals, small businesses, and organizations.

Identity, Access & Governance

• Active Directory
• Microsoft Entra ID
• SailPoint IdentityIQ
• ServiceNow
• Workday-connected access workflows
• access reviews
• role and entitlement cleanup
• identity lifecycle documentation
• least-privilege process review

Security, Recovery & Continuity

• account recovery planning
• endpoint recovery guidance
• phishing awareness
• password manager setup
• multi-factor authentication
• backup and recovery planning
• continuity planning
• malware and ransomware recovery support
• privacy-conscious workflows
• physical and digital hardening

Systems, Support & Platforms

• Windows environments
• Microsoft 365, Exchange, Outlook, and Outlook Web App
• Oracle environments
• UNIX-based systems
• networking basics
• mobile device support
• SAP Security
• Jira and ticketing workflows
• small business software workflows

Automation & Reporting

• PowerShell
• SQL-informed reporting
• Excel-based analysis
• VBScript and Batch scripting
• VB.NET support context
• dashboards and operational metrics
• repeatable checklists and process reports

Documentation & Accessibility

• technical guides
• process documentation
• knowledge transfer materials
• workflow accessibility review
• plain-language support materials
• adaptive technology planning

Platform Notes

Supported tools and platforms vary by project scope, access, budget, and technical requirements. This page is a capability map, not a guarantee that every vendor, platform, or service will fit every engagement.